Terms & Policy

Los Angeles Cricket plays and runs events at public parks and shared facilities, most of them operated by the City or County of Los Angeles or by a partner organisation. We are guests at these venues, and so is everyone who comes with us.

Watch the Game

Cricket balls travel fast and regularly leave the field of play. Stay behind boundaries, fences and nets, keep an eye on play while you are near a ground, and keep young children close to you. Do not walk across an active playing area.

Children

Children remain the responsibility of their parent or guardian at all times, including before and after any session. Please arrive and collect on time.

Parking & Belongings

Park only in marked spaces and follow all posted parking restrictions. Vehicles, equipment and personal belongings are left at your own risk.

Looking After the Place

• Take your litter with you, or use the bins provided.
• No alcohol, smoking, vaping or open flame where the venue prohibits it.
• Pets only where the venue allows them, and on a leash.
• Stay off prepared wickets and practice surfaces unless you are playing on them.

Weather & Cancellations

Sessions and events may be moved, shortened or cancelled for weather, heat, air quality, ground condition or a venue closure. The decision of the venue operator and the LAC organiser on the day is final. Where a paid session is cancelled, our Refund and Cancellation Policy applies.

Everyone Is Welcome — and Expected to Be Decent

Respect players, officials, volunteers, ground staff and other visitors. Anyone behaving unsafely, aggressively or disrespectfully may be asked to leave the venue.

Questions, or an accessibility need we should know about before you come? Email teamla@losangelescricket.org.

Los Angeles Cricket is committed to fostering an inclusive, respectful, and welcoming environment for all. We ensure equal opportunities for everyone, regardless of:

• Race or ethnicity
• Gender identity or expression
• Religion or creed
• Sexual orientation
• Age or disability
• Socioeconomic status

Our Commitment

We prioritize creating a safe space where everyone can enjoy cricket. We ensure:

• Zero tolerance for discrimination or harassment.
• Accessibility in our programs and facilities.
• Fair treatment of everyone who raises a concern.

Reporting

If you experience or witness discrimination, please report it confidentially to teamla@losangelescricket.org, or speak to any LAC organiser at the venue.

Accountability

We reserve the right to take appropriate action against any individual or group that violates this policy, up to and including asking them to leave an event or not to return.

Join Us

Together, we can create a thriving, inclusive cricket community in Los Angeles. Everyone Can Play.

At Los Angeles Cricket, we are committed to protecting your privacy and safeguarding your personal information. This policy outlines how we collect, use, and protect your data.

Information We Collect

We may collect the following information when you interact with our website or sign up for something:

• Personal details such as your name, email address and phone number (when voluntarily submitted).
• Registration and booking details for events and programs.
• Browser and device information for improving user experience.
• IP addresses for security purposes.

We do not see or store full payment card numbers — payments are handled by our payment processor.

How We Use Your Information

Your data is used for:

• Providing updates about events, programs, and activities.
• Managing registrations, bookings and enquiries.
• Enhancing user experience on our website.
• Ensuring the security and reliability of our services.

How We Protect Your Information

• Secure SSL encryption for all website connections.
• Access to personal data limited to those who need it.
• Sensible safeguards on the systems we use.

Third-Party Sharing

We do not sell, trade, or share your personal information with third parties unless required by law or to fulfill services (e.g., payment processing, email delivery, text message delivery).

Cookies

We use cookies to improve your browsing experience. You can control or disable cookies through your browser settings.

Your Choices

You can ask us what we hold about you, ask us to correct or delete it, or unsubscribe from any of our communications at any time — just email us.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at: teamla@losangelescricket.org

Policy Updates

We may update this policy periodically. Please check back regularly to stay informed about how we are protecting your information.

Los Angeles Cricket sends text messages so people hear about a cancelled session or a changed ground in time to matter. You only get them if you ask for them.

Program Details

• Program name: Los Angeles Cricket Alerts
• What we send: schedules, ground and time changes, weather cancellations, registration reminders, and occasional news about our programs and events.
• Message frequency: varies — typically up to 6 messages per month.
• Sending number: [add your number once the campaign is approved]
• Cost: LAC does not charge for this. Message and data rates may apply under your plan with your carrier.

How to Opt In

Tick the text-message box on one of our sign-up forms (it is always unticked to begin with, and always separate from anything else you are agreeing to), text our keyword to our number, scan a QR code at one of our grounds, or tell an LAC organiser in person. Consent is never a condition of registration, participation or purchase, and we never buy, rent or share opt-in lists.

How to Opt Out

Reply STOP to any message. You will get one confirmation and nothing after that. You can also email teamla@losangelescricket.org or tell any LAC organiser — we will honour a request to stop however you make it.

Keywords

Age

The subscriber must be 18 or older. For anyone under 18 taking part in our programs, the parent or guardian subscribes using their own number.

Good to Know

Delivery depends on your carrier and is not guaranteed; carriers are not liable for delayed or undelivered messages. Never rely on a text alone in an emergency — call 911. If you change your mobile number, let us know. We may change or end the program at any time.

Questions: teamla@losangelescricket.org.

We send email about fixtures and events, program registration, volunteering, and news from Los Angeles Cricket. You get it because you asked for it — by signing up on our website, at an event, or when you registered for a program.

What You Can Expect

• Occasional updates, not a daily stream.
• Every email says who it is from and includes an unsubscribe link.
• Email is separate from text messages — subscribing to one does not subscribe you to the other.

Unsubscribing

Click the unsubscribe link at the bottom of any email, or write to teamla@losangelescricket.org and ask. It does not affect anything else about your involvement with LAC.

We may still send you a necessary message about something you specifically signed up for — a booking confirmation, a cancellation notice, or a refund — even if you have unsubscribed from our general email.

Your Address

We do not sell, rent, or trade email addresses. We share them only with the service that delivers our email for us, and only for that purpose. See our Privacy Policy.

Los Angeles Cricket is committed to providing clear and transparent guidelines for refunds and cancellations related to event registrations, merchandise purchases, and program fees. This policy ensures fairness while maintaining operational efficiency.

1. Refund Eligibility

Event Registrations:

• Cancellations made at least 7 days prior to the event will be eligible for a full refund.
• Cancellations made within 7 days of the event are non-refundable.
• If Los Angeles Cricket cancels or reschedules the event, a full refund will be issued, or registration may be transferred to a future event.

Program Fees:

• Refunds are available for cancellations made at least 14 days before the program start date.
• No refunds will be issued once the program has commenced.

Merchandise Purchases:

• Refunds or exchanges are available for unused, unopened merchandise returned within 30 days of purchase.
• Customized or personalized items are non-refundable.
• Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.

2. Non-Refundable Items or Fees

• Late registration fees.
• Processing or administrative fees (if applicable).
• Merchandise that has been opened, used, or damaged after delivery.
• Donations.

3. Steps to Request a Refund

• Send an email to teamla@losangelescricket.org with the subject line: “Refund Request – [Your Name/Order Number].”
• Include your full name and contact information; details of the event, program, or merchandise purchase; and the reason for the request.
• Refund requests will be processed within 7–10 business days after verification.

4. Refund Method

Approved refunds will be issued via the original payment method used at the time of purchase. Refunds to credit or debit cards may take 3–5 business days to reflect in your account, depending on your financial institution.

5. If Cost Is the Obstacle

No child is turned away from LA Cricket over money. If a fee is the problem, write to us in confidence — we will see what we can do.

6. Changes or Updates to This Policy

Los Angeles Cricket reserves the right to modify this Refund and Cancellation Policy at any time. Updates will be posted on our website.

Contact Us

If you have any questions or concerns about this policy, please contact us at teamla@losangelescricket.org.

Los Angeles Cricket is committed to promoting sustainability and reducing our environmental impact in all cricket operations. We aim to build eco-friendly practices into our events, programs, and day-to-day activities, and to encourage our community to do the same.

What We Aim For

Reducing waste at events:

• Waste separated for recycling where the venue provides for it.
• Fewer single-use plastics, and reusable bottles and utensils encouraged.
• Digital tickets and programs instead of paper.

Eco-friendly practices:

• Refillable water stations at events where we can provide them.
• Working with vendors and sponsors who share the commitment.
• Talking about recycling and green habits with the people who come to our events.

Energy and resources:

• Energy-efficient equipment and lighting where it is ours to choose.
• Water-efficient irrigation on grounds we look after, and compliance with local drought restrictions.
• Kit and equipment repaired and passed on rather than replaced.

Community:

• Clean-up drives at cricket venues and the parks around them.
• Environmental awareness built into our youth programs.
• Working with local organisations on green initiatives.

How You Can Help

• Bring a reusable water bottle, cup and bag to events.
• Use the bins provided, and take with you anything you cannot recycle there.
• Carpool, take transit, or cycle to matches where you can.
• Pass outgrown kit back to us rather than binning it.

Feedback

Suggestions on how we could do better are genuinely welcome — teamla@losangelescricket.org.